Privacy Policy

Last updated: July 14, 2025

Signal 8 Systems ("Signal 8 Systems," "we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our websites, products, services, or applications (collectively, the "Services"), including www.s8s.ai and associated domains and platforms, such as Smart Squad.

Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual ("personal information"). The categories of information we collect include:
‍
‍a. Information You Provide to Us:

• Identifiers such as your name, email address, phone number, physical address, job title, agency affiliation, or other contact information submitted through forms, applications, or direct communications.
• Account credentials and profile data if you register or access restricted areas of our Services.
• Feedback, inquiries, or correspondence submitted via contact forms, customer support, or emails.

b. Information We Collect Automatically:

• Internet and device identifiers such as IP address, browser type, operating system, and device identifiers.
• Usage data, including your interactions with our Services, such as page views, time on site, and clickstream behavior.
• Diagnostic and performance data such as error logs and crash data.
• Location information inferred from your IP address or provided by your device (with permission).

c. Information from Third Parties:

• Analytics providers, including Microsoft Clarity and Microsoft Advertising, provide data to help us understand how visitors use and interact with our Services. These tools may collect information such as mouse movements, scrolls, clicks, heatmaps, session recordings, and device/browser types to analyze site behavior, optimize user experience, and detect fraudulent activity.
• These tools may utilize first- and third-party cookies and other tracking technologies. The data collected is aggregated and anonymized to the extent possible.
• Users can learn more about Microsoft’s data collection and usage practices by reviewing the Microsoft Privacy Statement, available at: https://www.microsoft.com/en-us/privacy/privacystatement
• Marketing and business partners may share information to support joint initiatives or to improve our offerings.

How We Use Your Information

We use personal information for the following business and operational purposes:

• Service Delivery: To provide, maintain, and enhance our Services, including processing requests, supporting users, and fulfilling contractual obligations.
• Communications: To respond to your inquiries, send important notices, deliver updates, marketing communications, and other information that may be of interest.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, abuse, and security incidents.
• Analytics and Research: To evaluate and improve the performance, functionality, and user experience of our Services.
• Legal Compliance: To comply with legal and regulatory requirements, enforce our terms, and protect our rights or those of others.

Legal Bases for Processing (Where Applicable)

Where required by applicable data protection laws (such as GDPR, if ever relevant), we process personal information based on the following legal bases:

• Your consent
• Compliance with legal obligations
• Legitimate interests (e.g., improving our Services, securing our systems)
• Performance of a contract

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your data with the following categories of recipients:

• Service Providers: We engage trusted third-party service providers (e.g., hosting, analytics, IT support) to perform services on our behalf, who are contractually bound to protect your information.
• Law Enforcement and Legal Requests: We may disclose information where required to comply with legal processes, enforce our agreements, or protect the rights, property, or safety of Signal 8 Systems, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize repeat visitors and user preferences
• Analyze site usage and performance
• Deliver customized content and advertisements

You may manage cookie preferences through your browser settings or via tools we may provide (e.g., cookie consent banners). Disabling cookies may affect site functionality.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access your personal information and obtain a copy
• Correct inaccurate or incomplete data
• Delete your data or restrict processing
• Object to certain uses, such as marketing
• Withdraw consent where applicable

You can exercise these rights by contacting us at info@s8s.ai. We will respond in accordance with applicable laws.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information, in alignment with ISO/IEC 27001 and the NIST Cybersecurity Framework. Measures include:

• Encryption of data in transit and at rest
• Network security controls such as firewalls and intrusion detection
• Access restrictions and authentication protocols
• Regular risk assessments and security audits

Despite these efforts, no system is completely secure. We encourage users to use caution when sharing information online.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Criteria for determining retention periods include:

• Legal and regulatory obligations
• Business needs and contractual requirements
• Dispute resolution and enforcement

Children’s Privacy

Our Services are intended for business and professional use and are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn that a child has provided us with information, we will delete it promptly.

Third-Party Websites and Services

Our Services may contain links to external sites not controlled by Signal 8 Systems. We are not responsible for the privacy or security practices of these third-party websites or their content. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will update the effective date at the top of the policy and may notify users by posting a prominent notice or via other means.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Signal 8 Systems
225 Reformation Pkwy
Suite #200-42
Canton, GA 30114
Phone: (404) 236-9456
Email: info@s8s.ai

‍This Privacy Policy is intended to comply with applicable U.S. privacy laws (such as the California Consumer Privacy Act (CCPA), where applicable) and incorporates principles from recognized standards including ISO/IEC 27001 and the NIST Cybersecurity Framework.